Knowledge Base
Use this procedure when … you want to re-activate a membership that was cancelled. Login to Atomic Education using your username or email address and password. From the menu, select Dashboard. Select the Subscriptions button. Select Subscribe. Enter your payment details.
An early access courses is in development and is at a point where members may get useful information. Feedback is not expected but it would be helpful to give me feedback. An early access course can be taken just like any other course. Once you log into Atomic Education, select the course from the library….
If you made a payment and don’t have access to your membership, it’s usually because my site and Stripe are not communicating properly. Your payment would have been deducted. It’s just that my site doesn’t know about it. It’s a simple fix but it needs to happen at my end. Please login and submit your details…
If you’re a Premium Member (Free or Annual Pass), to downgrade to a Free pass, simply cancel your subscription. You’ll continue to have access until the end of the current billing period after which you’ll automatically change to a Free membership. See also … How to cancel my subscription
Please note Once you cancel your subscription, you cannot ‘uncancel’ it. You must register for a Monthly or Annual pass again. The fee for an Annual or Monthly pass that applies at that time will apply. Refunds are only available within the first 7 days of your initial subscription. This means that only one refund…
If you cancel your subscription, you will continue to have access to all of the material until the end of your current subscription period. At the end of your current subscription period, you will not longer have access to any material that is part of a paid subscription.