How to use the community
Video Resources Video Resources Reputation badges How to create a Gravatar image Video transcript
Video Resources Video Resources Reputation badges How to create a Gravatar image Video transcript
If you cancel your subscription, you will continue to have access to all of the material until the end of your current subscription period. At the end of your current subscription period, you will not longer have access to any material that is part of a paid subscription.
Cancelled subscriptions cannot be ‘uncancelled’. If you have cancelled your membership and change your mind, you must repurchase a membership. Remember, if you just canceled your membership, it may still be active for the remainder of the current billing period. You must wait for that to expire before re-purchasing. See also … Re-purchase a cancelled…
If you cancel within the first seven days of your initial subscription, you need to contact me as soon as possible. I will then arrange a refund. If you cancel your subscription at any other time, you will continue to have access to members only resources for the duration of the current billing period. At…
It’s called a lapsed subscription but don’t worry. While you won’t have access to paid courses, you have 7 days to fix the problem before your subscription is cancelled. If your subscription didn’t renew because of an expired credit card, log in and select the Dashboard. Select the Subscriptions tab > and click the “update”…
Firstly, you will receive our thanks. If you have a Free Pass, your current membership will stop once your payment has been processed. You annual subscription will commence from the day your payment is confirmed. If you’re on a Monthly Pass, your current subscription will be stopped. Your annual membership will start from the date…
If you don’t remember your username and your email address, please contact support.
This happens to me all the time. Go to the login page and select Forgot Password? Enter the email address or username you use to login and select Recover Account. If you have a valid account, you will be sent an email. In that email is a link. Selecting the link to be taken to…
Login and select Dashboard from the top menu. Select the Subscriptions tab. In the right hand column, select Resume. In the confirmation message, select YES to confirm that you want to resume your subscription. A message confirming that your subscription has been resumed appears. A confirmation email will also be sent to you. You subscription…