You are here: Main Account Management I subscribed but I don't have access I subscribed but I don’t have access UpdatedApril 6, 2022 If you made a payment and don’t have access to your membership, it’s usually because my site and Stripe are not communicating properly.Your payment would have been deducted. It’s just that my site doesn’t know about it.It’s a simple fix but it needs to happen at my end.Please login and submit your details using the member support form which is on your Dashboard.