What happens if my subscription doesn’t automatically renew?
It’s called a lapsed subscription but don’t worry. While you won’t have access to paid courses, you have 7 days to fix the problem before your subscription is cancelled.
If your subscription didn’t renew because of an expired credit card, login and select the Dashboard. Select the Subscriptions tab > and click the “update” link.
You will be able to update your payment details.
Once your payment details are updated, your subscriptions will usually renew in a few business days.
If your subscription didn’t renew because of a lack of funds, transfer funds into the relevant account. We’ll retry every few days until the payment goes through.
After 7 days, you subscription will automatically cancel.