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What happens if my subscription doesn’t automatically renew?

It’s called a lapsed subscription but don’t worry. While you won’t have access to paid courses, you have 7 days to fix the problem before your subscription is cancelled.

If your subscription didn’t renew because of an expired credit card, login and select the Dashboard. Select the Subscriptions tab > and click the “update” link.

You will be able to update your payment details.

Once your payment details are updated, your subscriptions will usually renew in a few business days.

If your subscription didn’t renew because of a lack of funds, transfer funds into the relevant account. We’ll retry every few days until the payment goes through.

After 7 days, you subscription will automatically cancel.

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